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Anantara Veli Maldives Resort Receives 2025 British Airways Holidays Customer Excellence Award

Anantara Veli Maldives Resort has received the 2025 British Airways Holidays Customer Excellence Award, which recognises service quality, facilities, and overall guest experience based on verified customer reviews.
The award reflects consistently positive guest feedback rather than individual standout moments. At Anantara Veli, this is associated with a focus on attentive service and personalised experiences. The resort achieved a 5 out of 5 rating from verified reviews, a result attained by a limited number of properties globally.
Located approximately 30 minutes by speedboat from Velana International Airport, the adults-only resort offers a range of overwater and beachfront villas. These combine elements of traditional Maldivian design with modern amenities. Facilities include a spa, dining venues, and excursions such as snorkelling and sunset cruises.
Jason Kruse, General Manager of Anantara Veli Maldives Resort, said the award reflects the team’s ongoing efforts to provide consistent and personalised service to guests.
The recognition comes during a milestone period for British Airways Holidays, marking its 70th anniversary and ten years of its Customer Excellence Awards. Based on more than 100,000 independent reviews, the awards highlight a small number of properties with consistently high ratings.
Mark Hall, Head of Product and Sourcing at British Airways Holidays, noted that the award recognises the resort’s consistent delivery of customer-focused experiences and its alignment with the company’s standards.
As demand continues for travel experiences that balance comfort with a sense of place, Anantara Veli Maldives Resort remains part of the Maldives’ established offering for adults seeking a quieter stay.
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